Terms & conditions - City Shuttle Ltd.

Conditions of carriage for City-Shuttle
clients & their baggage between pre- determined destinations whereby City-Shuttle
is the carrier.

The carrier reserves the right to alter & modify their terms &
conditions of travel at any time. Applicable law of These General Conditions
and all the operations made through this web site are governed by the French
law: if a dispute should happen, the Paris Court would be competent, without
regard to any other.

Terms & conditions disclaimer

All clients must accept all terms &
conditions of the carrier.

Failure to do so will render the clients rights to compensation , refunds ,
alternative or replacement services invalid ,null & void. These terms &
conditions must be read & agreed upon before the client purchases the
carriers service.

All clients using the carriers service must be in possession of a confirmation
print out / voucher of their reservation.

In the event that the client does not have a confirmation print out, the
carrier reserves the right to refuse travel or alternatively demand payment of
full fare ,at the rates advertised on the carriers own website , before
allowing use of the carriers service.

No insurance for cancellation or assistance is included in the prices mentioned
on the web site.

Each customer has to check he has the appropriate documents for his journey

Booking procedure

The carriers service can only be used by
pre- reservation .

The carrier is bound by the French transport law of 11/2/1986 article 5 which states
that the carrier must be in possession of a clear manifest stating clearly the
names & destinations of the carriers clients.

The reservation itself will only be accepted if the request is compatible with
the booking restrictions imposed by the carrier.

The client is responsible for ensuring that all information provided at the
time of reservation is correct & valid.

A reservation request should not be considered as being accepted or confirmed
until the client has received a confirmation e mail / fax from the carrier.

The prices indicated on this web site are in Euros and include all taxes unless
otherwise stated.

Any order or booking will be confirmed only after payment by credit card using
the secured payment system provided by Always Shuttle.

After payment, Always Shuttle will send confirmation by e-mail: this voucher
has to be printed as a proof of purchase, and must be presented to the service
provider.

Before any booking, the customer must check he can print his vouchers.

Booking restrictions

The service provided by the carrier is
available to the client providing that the following conditions &
restrictions are met & adhered to ;

For clients using Roissy Charles de Gaulle
airport : Both The arrivals and the departure pick ups services are available 24/24
hours daily on a year round basis .



For clients using Orly airport: The arrivals service is available between 5 am
& 8pm daily on a year round basis . The departure pick up service is
available between 4 am & 9 pm daily on a year round basis.



The carrier can only pick up & drop off inside the Paris boundaries ie
hotels or residential addresses that have a postcode that begins with 75.

In the event that the client wishes to be transported to / from an address in
the Paris suburbs the carrier reserves the right to refuse such a request or ,
in the event of availability accept the request upon payment of a supplementary
sum determined by & payable to the carrier. This sum is variable depending
upon the time of day / transfer , location & distance of the request.

Booking amendments / refunds &
cancellations

All complaints requesting refund /
compensation must be written ,either by e-mail or postal & sent to the
carrier. These will be investigated and a decision will be taken within 28 days
of the reception of the complaint. Until the complaint has been fully
investigated the carrier will accept no liability. All amendments will be
carried out free of charge but must also be made at least 72 hours in advance
of transfer pick up and/or arrival time. The carrier will do its utmost to
accommodate the clients amended request however the carrier reserves the right
to refuse any amendment.

Any order can be cancelled (or altered) only by sending a request to City-Shuttle
Ltd by postal or e-mail to the following address: info@paris-shuttle.com. Any alteration
should be requested, wherever possible, at least three days before the day of
the transfer. For any cancellation made by the client, the following
cancellation fees will apply:

• More than 72 hours before the transfer,

10 % of the overall price

• From 48 to 72 hours before the transfer, 25% of the overall price

• From 24 to 48 hours before transfer, 50% of the overall price

• Less than 24 hours - the day of transfer: no refund

Payment

Please note that making any order or
booking on our website, means an unreserved and irrevocable agreement to the
present terms and conditions: consequently, the customer agrees to pay for all
confirmed bookings and orders made online.

All purchases of the service provided by the carrier must be pre paid .

The client must print out his / her confirmation of transfer / voucher , at the
time of reservation & hand this to the carrier , if requested ,at the time
of transfer.

The client must ensure that he / she has sufficient print out s / vouchers for
the number of transfers required.

• In the event that the client does not have his / her confirmation printout /

voucher ,the client must pay the full public price directly to the carrier.

Children

Children aged 3 & under will be
transported free of charge provided that they are held in the arms of the
parent / guardian .

All children occupying a seat will be requested to pay the full fare. Baby
seats are not provided by the carrier.

Personal Data

The clients private & personal data
will be used solely by the carrier and will not be passed on to any third party
with the exception of governmental & law enforcement authorities should
they make such a request.

Arri