English Version
English Version
English Version
English Version
English Version
English Version
Q. What is a transfer by Shared Shuttle ?

It is an airport Shuttle where you share your transfer with other passengers. Our company owns a fleet of more then 35 vehicles, which enables us to dispatch passengers in a logical way, according to their destination. All our Shared Shuttles are Door to Door Services. This kind of transfer is very cost effective.

Q. What is a Private VIP Transfer ?

It is a transfer where the vehicle is entirely and exclusively booked for the client. Upon your arrival, our driver is waiting for you with a Company's shield bearing your name. He drives you to your destination address as soon as you leave the Arrival area. This type of transfer is much appreciated by Businessmen.

Q. Are your shuttles non-smoking ones ? Are they air-conditioned ? How many seats do they offer ?

All our shuttles are non-smoking, fully air-conditioned, and may receive comfortably up to 8 passengers in addition to their luggage.

Q. Why am I asked to book ? May I only make you a sign in the street just as I would with a normal taxi ?

The French regulations regarding Passenger Transports require a prior booking for each client transported in our vehicles.

Q. Which other transportation means are available at the airport ?

Train, bus and taxis. Train is cheap but slow and tiring. Buses do not drop you off in front of hotels but at fixed stops in Paris. Taxis are very expensive and you will often have to queue up for a long time in front of their stop.

Q. How long will it take to reach my Hotel ?

The estimated time of transport from Roissy Airport is 60 minutes to reach the North of Paris, 75 minutes for the Center of Paris and 90 minutes for the South of Paris.

Q. What tip am I supposed to give to the Driver ? Must I pay an extra-charge for my luggage ?

You are not compelled to give a tip, but if you have been satisfied with the service, the Driver will appreciate it. You must not pay for your luggage.

Q. Is there an extra-charge in case of a traffic-jam ?

No, our prices have been fixed in advance and we shall do our best to take you quickly and safely to your destination address.

Q. After booking a Private or Shared Transfer, where can we find you at the Airport ?


Our Pickup and Drop Off policy differs in regards to the type of service desired:

- Shared Shuttle Transfers are our most popular product. For this type of service, customers will call our Toll free number upon their arrival in the luggage hall.  Answered by an English speaking operator, the guests will then be directed to where they can meet the driver directly outside their arrival terminal. Assisted with their luggage, customers are then driven to their destination with a maximum of three stops in total.

- Private Shuttle Transfer insures a much more comfortable and personalized transfer.   Company operators will monitor flight activity in order to be prepared to meet clients immediately after they have cleared customs inside the terminal. No call is required; a company chauffeur will wait inside the arrival area holding a Paris-Shuttle.com sign with the customer's name printed on it.

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CITY SHUTTLE SARL ( RCS PARIS B 413 462 599 ) - 118-130 Av. Jean Jaurès 75171 Paris Cedex 19
Phone (n° azur) : 0810 150 120 - Cell : +33 (0) 609 204 323 - Fax : +33 (0) 142 382 732